Privacy Policy
Effective January 1, 2026
B&T Wilmington Concrete and Masonry, wilmingtonconcreteandmasonry.com, team@wilmingtonconcreteandmasonry.com
Who we are and what this policy covers
B&T Wilmington Concrete and Masonry is a masonry contractor in Wilmington, NC. This policy explains what information we collect when you visit our website, call us or send us a request, how we use it, how long we keep it and what you can ask us to do with it.
It applies to this website, starting at our home page, and to the contact details you give us while setting up an estimate or a job. You can read more about our business on our About page.
Information you give us
When you fill out our contact form, call us at (910) 218-9550 or email us, we collect what you choose to share. That's usually your name, phone number, email address, the address of the property and a description of the work, along with any photos you send.
Our contact form runs on an outside form service, so what you type into it passes through that service before it reaches us. We only ask for what we need to answer you and plan the job.
Information collected automatically
Like most websites, ours can collect basic technical details when you visit. That includes your browser and device type, the pages you look at, how long you stay and the site or search that sent you here.
We may use analytics tools and cookies to gather these details. Cookies are small files your browser stores so a site can remember a visit. We use them to see which pages people find useful and to keep the site working properly, not to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use the information you give us to reply to your request, schedule and give estimates, do the work, send invoices and follow up on the job. We use the technical details from visits to fix problems on the site and improve its pages.
We don't sell your personal information. We share it only with services that help us run the business, such as our form, email and analytics providers, and only as far as they need it to do that work. We may also share it when the law requires us to.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and stand behind our work, and as long as tax, accounting or other legal rules require us to keep records. When we no longer need it, we delete it or remove the details that identify you.
Analytics data is kept by the analytics provider under its own retention settings, and it doesn't usually identify you by name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. You can also ask us to stop contacting you about anything other than an open job.
Some states give residents more privacy rights, and we'll honor any that apply to you. We may need to confirm who you are before we act on a request, and we may have to keep some records when the law requires it.
Security and children's information
We take reasonable steps to protect the information you share with us. No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through the contact form.
Our website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website, our tools or the law changes. The current version will always be on this page, and if you keep using the site after a change, the updated policy applies.
Questions or privacy concerns
If you have a question about this policy or want to make a request about your information, reach us through our Contact page or call (910) 218-9550. We'll look into it and get back to you.